MintSIM (now Mint Mobile)

For as long as I’ve had a smartphone, I’ve had Verizon service. Living in Montana, there really was no other choice or option if you wanted to be able to get any kind of cell service in the western part of our great state. While Verizon has always been on the expensive side of things, the service has always been really good, and the customer service has been pretty helpful (when you need them).

Living in the greater Portland, OR area now, for the time being, I started to contemplate what a phone service change might look like for me. Up until recently, I’ve paid $70 for our portion to be on my folks’ Verizon plan. This provides us with 2GB of data (on average) per phone to use each month. Not exactly a ton of data. Sure they have other plan rates and tiers, but for the price, we have stayed at the 8GB plan across 5 lines (due to a promotion on one of the phones, we got 2GB extra each month for “life”, which is how I come to the 10GB/5 lines = 2GB each). At $35 per line for the two of us and 2GB of data each, the deal is – eh – okay.

I did a little searching and stumbled upon a company called MintSIM. They are one of a new line of phone services that contract with and run off of existing networks. I haven’t done a ton of research on the finer points of this process, but I do know that MintSIM runs off of T-Mobile infrastructure. Their idea is relatively simple. They don’t have any physical stores, and they sell cellular service “in bulk”, so that is how you achieve your savings. You buy service in 3, 6 or 12-month chunks. They had a promotion when I decided to sign up, so I was able to get 3 months of service for $20 per month, or $60 total. BUT with this plan I have 5GB of LTE data all to myself… pretty good deal, huh?

Verizon – $35 per month, 2GB of data

MintSIM – $20 per month, 5GB of data

So what is the catch? Well, transitioning wasn’t that seamless. I did try to port my number with Verizon directly to MintSIM, but ran into some technical difficulty. I can’t blame MintSIM for that particular problem, but then again maybe I can. When I tried to call in for support, the service department was lackluster at best. I left the calls with them more frustrated than when I began. This is one of the things you pay for with Verizon. There is a store somewhere near you where you can always walk in and talk to someone face to face when over the phone or online customer service fails. You don’t have that with MintSIM.

Long story short, I ended up porting my number to Google Voice, installed Google Hangouts on my iPhone 6S Plus (so I could still get calls and texts from my old Verizon number), got a new number with MintSIM, and set up Google Voice to forward any calls placed to my old number, to my iPhone. Probably could have phrased that better, but you get it (if you are technical. Sorry I get lost in my geek gibberish sometimes).

I don’t want to throw the baby out with the bathwater here. I really like MintSIM so far. Coverage has been just as good as Verizon in our area outside of Portland, the data speeds are actually faster than Verizon. I just had a one hour call tonight with my buddy and it was crystal clear, no drops. Being a big tech guy, I usually provide my own technical/troubleshooting service myself when something goes wrong. So having a brick and mortar location for me to walk into is not very valuable. Truth is, in more than a decade as a Verizon customer, I’ve almost never walked in for “support”. I know that this isn’t for everyone, but just a reminder that you pay a big premium to have that kind of “support” that you may or may not use all that often.

Whew okay, the point of this blog is about money. So let’s crunch some side by side numbers right quick. We are going to give MintSIM the benefit of the doubt here, and for comparison say that you are a customer that pays for 12 months of service in advance for 2GB of data (just so we can compare apples to apples). Also going to use the past plan situation I had with my family for the example too.

Verizon – $35 per month for one line @ 2GB of data

One year of service = $420

MintSIM – $15 per month for one line @ 2GB of data

One year of service = $180

With MintSIM you save 57% annually, or $240.

My main purpose for “jumping ship” to this service was two-fold for me:

  1. I don’t need all the “bells and whistles” Verizon has to offer. I buy used phones anyways, so bringing my own phone is no problem. The reception and service in this area is just about equal between these two carriers in my early testing.
  2. The cost savings are very significant. If you are looking for a way to “trim” down your budget, take a look at your cell bill. There might be more savings available than you might think.

A couple more recommendations for any of you looking to save money on your cell phone bill as well.

  • Don’t buy a new phone. $1,000 for an iPhone X? I mean come on… I got a nearly mint condition iPhone 6S Plus for $180. Fully paid for, no more payments. And to tell you the truth, pretty much just as good as a brand new iPhone 8 or whatever. The camera is fine, the screen is great, it’s still very quick. Oh, and mine has a headphone jack.
  • Do you really need that unlimited plan? Probably not. I would say that most people use 2-5GB of data each month. My parents literally use 200MB or less of data each month. Point is, you’re probably paying for too much. Also, if you are a big data user, maybe it’s time to think about how much you have your face in your phone?… oh just ruffled some feathers.
  • USE WIFI! It makes me sick to think about how many people just blow through their data because they don’t take time to log in to wifi (which is free or already paid for) while they are indoors. Wifi is everywhere. This is a great way to cut data usage.

Thanks for reading!

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